Dude, You're Getting a Disinterested Dell Representative

I’m on something of a role with packing right now, so I’ll update on my adventures in Sudbury next time.

At least part of my wireless issues from last week are due to a dying wireless card in my laptop. It got to the point that whenever it connected to a wireless network (it was tested on multiple ones), it would freeze Windows. I could disable it in the BIOS and use the machine as normal, but as soon as it was re-enabled — freezeville. Sometimes I could get a few minutes of problem-free connection if the computer had been shut off for a while, so I was pretty sure the problem was the card overheating and failing.

I gave Dell a call today and got possibly the most disinterested tech support person ever. Or maybe they’ve outsourced the service to robots. Either way, I didn’t really mind because he was real business like, listened to my description of the problem and agreed with the assessment. No silly attempts to have me reboot or re-install drivers with him on the phone (new drivers weren’t the issue, I’d been down that road). So, a new wireless component is in the mail and should arrive for me tomorrow.

Before heading off, some small pleasures while packing:

• coming across boxes that are empty and not full of heavy books!
• finding precious anti-static bags that had been hidden away